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How EasyLink Responds To DDS Messages You will receive an Acceptance or Rejection Notice from EasyLink whenever you send information electronically with EasyLink. Acceptance notices will include a message number which you can use for tracking; rejection notices will tell you the reason for the rejection so you can take appropriate action. When a fax message is sent through EasyLink, DDS receives a number of responses back from EasyLink. This information is posted in the ETI screen and is available on the ETI report. (The ETI report comes automatically each day as the NTR, STR, PTR or RTR.) If EasyLink receives a fax for an invalid User ID, a rejection message will be returned. This message in ETI will instruct the user to call EasyLink. A situation like this may occur when an EasyLink account has been cancelled, but DDS has not been notified of the cancellation. The following steps explain how this process works: The user requests a report to be faxed. It is processed by DDS.   DDS forwards the message to EasyLink. You will see a status of SENT.   You will receive one of the following messages:   EasyLink issues an acceptance message (ACC in ETI) with a message number.   EasyLink issues a rejection message (REJ in ETI) with a reason. If an acceptance is sent, EasyLink proceeds to send the fax message to its intended destination. Two things can happen after this:   If the fax is successfully delivered, the status in ETI will be DLVD.   If the fax cannot be transmitted for any reason, EasyLink sends a cancellation notice to DDS. Typically they also fax or e-mail a cancellation notice to the sender. (This is a service EasyLink offers; you can contact Customer Service to have this set up.) The cancellation notice will also include the reason for cancellation. See Fax Errorcodes to learn about the error messages in detail. If you have signed up for INTERCEPT. This process will add an additional group of steps between cancellation and notification to the sender. During that time, customer service reps at EasyLink will research the cancellations with the goal of getting the message delivered. This feature is optional and involves a minimal additional charge.